Privacy Policy

Last updated: August 15, 2026   |   387 RENTA CAR Skopje

1. Data Controller

When you visit this website or use our car rental services, your personal data is processed by the following company (the "Data Controller"):

• Company name: Društvo za trgovija i uslugi 387 RENTA KAR Skopje ("387 RENTA CAR Skopje", "Rentivo", "we", "us")
• Registration number (EMBS): 7654324
• Tax ID (EDB): 4082023533341
• Registered address: Village Marino, Ilinden, Ilinden, North Macedonia 1041 (Bosfor br. 1, Mralino, Ilinden)
• Email: rentivo.sk@gmail.com / bilgi@uskuparackirala.com
• Website: uskuparackirala.com
• Phone: +389 76 297 100

This policy applies to visitors and customers regardless of location, and has been drafted to comply with both North Macedonian data protection law and the EU General Data Protection Regulation (GDPR) for visitors and customers from the European Economic Area, in line with the extraterritorial scope of GDPR Article 3 where our services are offered to individuals in the EU.

2. Personal Data We Collect

To provide our car rental services, we collect the following categories of personal data:

• Full name and contact details (phone number, email address, home address)
• Driver's license details and identity/passport information
• Date of birth (used to verify the minimum rental age)
• Rental start and end dates, vehicle preferences, and pickup/drop-off location (including Skopje Airport)
• Payment card details, used to process the rental fee and to hold a refundable security deposit at pickup; full card numbers are not stored on our servers
• IP address, browser type, device information, and website usage data
• Booking history and customer support correspondence
• Where applicable: vehicle GPS/telematics location data, used only for fleet safety, theft prevention, and roadside assistance purposes

3. Purpose and Legal Basis of Processing

We process your personal data for the following purposes, each supported by a corresponding legal basis under GDPR Article 6:

• Creating and managing your rental booking — necessary for the performance of a contract (Art. 6(1)(b))
• Verifying your identity, age, and driving eligibility — necessary for the performance of a contract (Art. 6(1)(b))
• Processing payment and the security deposit — necessary for the performance of a contract (Art. 6(1)(b))
• Providing customer support — necessary for the performance of a contract / legitimate interest (Art. 6(1)(b), (f))
• Meeting legal, tax, and insurance obligations — including cross-border/green card requirements; legal obligation (Art. 6(1)(c))
• Improving website security and performance — legitimate interest (Art. 6(1)(f))
• Marketing communications — only with your explicit consent (Art. 6(1)(a)), which you may withdraw at any time

We do not use your personal data for any purpose beyond those listed above without obtaining your explicit consent.

4. Sharing Your Data with Third Parties

Your personal data may be shared with third parties only in the following limited circumstances:

• Service partners that support our operations, such as payment processors and insurance providers
• Competent public authorities and courts, where required under North Macedonian law
• Infrastructure and IT service providers who are contractually bound to appropriate data security obligations

We never sell, rent, or share your personal data for third-party marketing purposes without your explicit consent.

5. International Data Transfers

Where personal data is transferred outside North Macedonia or the European Economic Area — for example, to a service provider's servers located in another country — we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections recognized under GDPR, to ensure your data remains protected to the same standard described in this policy.

6. Cookies

Our website uses cookies to improve your browsing experience:

• Essential cookies: required for the core functionality of the website
• Analytics cookies: used to analyze visitor behavior in an anonymized form
• Preference cookies: used to remember your language and regional settings

You can disable cookies through your browser settings at any time; however, doing so may affect certain features of the website. Non-essential cookies are only set with your prior consent, collected via our cookie banner.

7. Data Security and Retention

We apply SSL/TLS encryption, access control mechanisms, and regular security audits to protect your personal data.

Your personal data is retained for the period required under North Macedonian law following the end of our contractual relationship with you. Once this retention period expires, your data is securely deleted or anonymized. Identity and driver's license copies collected for rental verification are retained only as long as necessary to meet our legal and insurance obligations.

8. Your Data Protection Rights

Under the North Macedonian Law on Personal Data Protection and, where applicable, the EU GDPR, you have the right to:

• Access your personal data and request a copy of it
• Request correction of inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Request restriction of processing
• Request data portability
• Object to processing carried out for marketing purposes
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your national data protection supervisory authority (for EU/EEA residents) or with the North Macedonian Personal Data Protection Agency

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days at the latest.

9. Contact

For any questions about this Privacy Policy or to make a personal data request, please contact us:

• Email: rentivo.sk@gmail.com
• Address: Village Marino, Ilinden, Ilinden, North Macedonia 1041

This policy may be updated to reflect changes in applicable law or in our services. Material changes will be announced on this website.