Frequently Asked Questions

Cross-border travel to countries such as Kosovo, Albania, Serbia, and Greece is generally possible with prior approval. Please let our team know your route when booking, as some destinations may require a green card or additional cross-border authorization.

No. Every Rentivo rental comes with unlimited mileage, whether you're driving around Skopje or taking a longer road trip through North Macedonia and the wider Balkans. There are no extra per-kilometer charges to worry about.

You don't pay anything to reserve online — booking itself is free, following our pay-when-you-pick-up policy. A refundable security deposit is collected at Skopje Airport when you pick up the car, held on your credit card (not debit card) as a temporary authorization. The deposit amount depends on the vehicle category and is released back to your card after the car is returned in good condition.

You'll need a valid passport or ID, a driver's license held for at least 1 year, and a credit or debit card in the main driver's name. Non-EU visitors are encouraged to carry an International Driving Permit (IDP) alongside their national license, though this is not always mandatory.

Rentivo provides 24/7 multilingual support and fast roadside assistance across North Macedonia. If you experience a breakdown, damage, or an accident, simply call our support line and we'll arrange assistance or a replacement vehicle as quickly as possible. Call Us: +389 76 297 100

Yes. Since payment is only collected at pickup, most reservations can be cancelled or modified free of charge up until the booking start time. Contact our support team to adjust your dates, vehicle, or pickup location. For your questions you can text us on WhatsApp: +389 76 297 100

The minimum age to rent a car is 21 years old, with a valid driver's license held for at least 1 year. Drivers under 25 may be subject to a young driver surcharge depending on the vehicle category — our team can confirm this when you book.

Yes. Rentivo has a dedicated office and vehicle delivery point at Skopje International Airport (SKP). Your car can be ready and waiting when your flight lands, and you can drop it off at the airport at the end of your trip as well.

Günlük kiralama bedeline vergiler, zorunlu trafik sigortası ve belirli kilometre sınırı dahildir. Ek hizmetler ayrıca ücretlendirilir.

Evet, ancak bu işlem için teslim edilecek şehre göre "tek yön ücreti" uygulanabilir. Detaylı bilgi için bizimle iletişime geçebilirsiniz

Kiralama süresi, aracın teslim alındığı saatten başlayarak her 24 saat 1 gün olacak şekilde günlük olarak hesaplanır.

Uçak bileti, pasaport ve ehliyetinizin fotoğrafı yeterlidir. Ofisimizde pasaport ve ehliyetinizi işlemler için fotokopi ve yaş kontrolü amaçlı göstermeniz gerekmektedir. Bazı araç grupları için belirli yaş ve ehliyet süresi şartı aranmaktadır.

 

 

 

 

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